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Why Choose Castle Hill Properties?

When choosing an estate agent to market your home, picking one that has in-depth knowledge of your local property market is crucial for an accurate valuation. Getting this right can mean the difference between your property being stuck on the market indefinitely, to you being short changed.

Here at Castle Hill Properties, we want your property to sell at just the right price and our expert valuers provide accurate and attainable property valuations to help you achieve your properties full potential.

Your personally assigned property consultant will work with you throughout the entire sales process and will no doubt be the one to hand over the keys to your new buyer. Your consultant is always on hand to assist and will manage both the marketing of your property and prospective buyers.

As members of The Property Ombudsman redress scheme, you can be assured that your Castle Hill Properties consultant will always act in both an ethical and professional manner. All of our team are extremely friendly and approachable so we hope you feel completely at ease and comfortable enough to ask us any questions you might have, during our time together.


Our Selling Guide

1. Valuation

It’s important that you set your selling price at the correct level. At Castle Hill Properties, our highly skilled and experienced property valuers can provide you with a free, no obligation valuation, based not only on our expert knowledge of the local market, but also using our extensive database of recently sold properties.

We’ll visit your home and meet with you at a time that’s convenient. It usually takes 30 minutes to an hour and will involve a detailed inspection of your property.

We’ll look at your specific needs, market forces and current demand, and present to you a detailed marketing strategy.

When deciding which agent to use, do watch out for those suggesting inflated values. Though those figures can seem attractive, they may well be unrealistic, so your house attracts little interest, very few viewings, and sits on the market going stale.

2. Preparing Your Property

Now you have decided to sell your property, it is important to make it as inviting as possible to potential buyers.

Most buyers now use internet property portals to search for a new home. 80% of all our registered clients at Castle Hill Properties come to us through these portals.

The photos used in these listings are vital: they create the first impression of your home and are hugely influential on whether buyers contact us to arrange a viewing; most buyers make a decision within 15 seconds. First impressions really do count.

That’s why we have a professional photographer on hand who knows how to show your home to its best advantage.

Preparing your home for photography is one of the most important actions you can take to maximise your chances of attracting interest. This can involve moving items of furniture and general de-cluttering.

But don’t worry – we’re here to help. Your Castle Hill Properties property consultant will work through your property room by room, carefully considering the best layout of furnishings, removal of personal items and the best aspects to capture.

3. Accompanied Viewings

Your Property consultant will discuss with you the best times and days for viewings. We’ll consider your normal weekly patterns, parking availability and traffic levels, children and pets, light levels and garden aspects.

Accompanied viewings result in a higher ratio from viewings to offers. We offer accompanied viewings seven days a week at any time.

We will also plan the best route to follow through the property, saving the best features till last, to create a favourable final impression. Along the way, we’ll point out highlights which we’ll have established with you in advance, and overcome any objections the buyer may have.

4. Negotiation

As soon as an offer is made, we’ll let you know by phone, and we’ll follow that up in writing within 24 hours. You’ll then need to make a response to the offer. If you reject it and the purchaser decides to increase, the process is simply repeated.

It is at this stage that we will gather the buyers buying position to make you aware of any chain implications and how long it’s all likely to take. Do remember that the buying process is fluid, so the information we provide may well change.

But we will always keep you updated on those changes.

Once an offer is acceptable to you, we will write to all parties involved, to confirm the sale and request both sets of solicitors make contact and start the conveyancing process. We’ll then assign you a Castle Hill Properties Sales Progressor. They will be your single point of contact during the sales process, whose sole duty is to communicate with all relevant parties involved; this includes both sets of solicitors and mortgage broker.

5. Conveyancing

You’ll have to make an initial payment to your solicitor to start the process. On confirmation of your instructions and receipt of payment, they will then seek full information on the property.

This typically includes your current mortgage provider (if applicable) and location of the title deeds, current buildings insurance certification & schedule, a list of any contents to be included in the sale, together with an accurate list of fittings that are to remain. Depending on the tenure of the property, i.e. if it is leasehold a management pack to include the lease will be requested.

They’ll ask you to provide any evidence of works that have been done to maintain or improve the property and the necessary documentation regarding any changes that have taken place (extensions, drainage changes or insurance claims for example).

Once your solicitor has all this information, they will prepare a draft contract of sale which they will send, together with an array of supporting documents, to the purchasers’ solicitor.

The Castle Hill Properties Sales Progressor assigned to your sale will stay in contact with your solicitor throughout the whole process to monitor progress and to assist with any issues. They’ll liaise with all parties involved across the entire chain so it’s important that you instruct a solicitor who’s prepared to communicate with the Sales Progressor directly. Castle Hill Properties Sales Progessor understands the steps of the conveyancing process & are highly experienced in managing or foreseeing any problems before they arise.

6. Finance

If your purchasers are using a mortgage provider for any part of the purchase, they’ll need to submit a full mortgage application to begin the process.

Before their lender can guarantee to provide the funding required, they’ll insist on inspecting your property. Usually the lender will offer them two types of inspection: a Basic Valuation will briefly check the condition of the property and may comment on its value.

Alternatively, a Homebuyer’s Report will provide much more detail on the overall condition of the property, and may make recommendations to check certain areas more thoroughly.

In either instance, this appointment will normally be made within three weeks of the sale being agreed. If this report recommends or requires further investigation of any specific issues, further access to your property will need to be arranged.

Once a purchaser has investigated any recommendations or requirements brought up in their valuation or survey, they might attempt to renegotiate the agreed price.

There are no hard & fast rules with this scenario as each property is different. We’ll continue to advise you but ultimately, we’ll take your instructions. All we can suggest in such a situation is that neither party lose sight of the overall desire to move and not get caught up on principle.

Once your purchasers' mortgage provider is completely satisfied with the value and condition of the property and their own personal situation, they’ll produce a Mortgage Offer. This document guarantees the finance and must be in place before their solicitor can exchange the contract of sale.

7. The Chain

This term is used to refer to the people and property moving as part of one extended transaction.

For example, a first-time buyer agreeing the purchase of a flat may find that their seller is purchasing a small house, the sellers of which are moving up to a larger house whose owners may be downsizing, and so on.

So the individual people and properties in the chain are all dependent on each other. If one section breaks, the whole chain collapses.

Chains take time to develop but cannot progress until they are complete, with a beginning and end. While the individual elements of the chain may mature at different times, exchanging contracts and completion have to occur simultaneously.

It can sometimes be challenging to get agreement for a common completion date from all parties involved and compromise is often required.

During the transaction your solicitor will reply to any additional enquiries that are raised by the purchasers' solicitor. Once the contract has been approved by the purchasers' side, you’ll meet with your solicitor to sign the contract and discuss completion (the day you actually move).

Contracts can then be exchanged and the completion date can be set. This is usually 1-2 weeks after exchanging contracts.

8. Completion

On the day of completion, you will hand over the keys to the buyer. You are then obliged to move out of the property.

Congratulations Castle Hill have just sold your property.


My Property

We’ve made keeping track of your property sale a whole lot easier with our My Property feature.

With instant and up-to-date viewing details and feedback, vendors can now track the progress of their sale at any time. Missed a call from our office or busy at work, then just login when you have a minute and find out the latest information in a jiffy.

To log in please enter your details below or to be set up as user, please contact us.

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We take great pride in our customer services so when clients and customers take the time to tell us how satisfied they are we are over the moon.

Here’s just a small selection of the fantastic testimonials we have received.

“I was extremely impressed with Castle Hill Properties approach to the selling of my property. I found them extremely transparent and made to feel a priority. I would highly recommend them to anyone looking to sell.”

Mr & Mrs Parker

“I was recommended to use Castle Hill Properties to sell my home and their service was fantastic with Jasmeet in particular being amazingly informative throughout the stages of the sale. She dealt with my solicitors and what impressed me most is how she managed the entire process. We had a long chain which had a few problems and Castle Hill Properties had complete control of the situation which left me at ease.”

Mr & Mrs Goodwin

“Ranjit and Jasmeet made the process of selling easy. They were attentive and helpful right from the start and they were always available to answer my questions. Ranjit sold the property really well at viewings – his enthusiasm and vision for how the space could be used captured the imagination of potential buyers.  Castle Hill genuinely cared about me and my property and went out of their way to make sure I was happy. I have already recommended them to a friend and will happily do so again!”

Mr Sheldrick